The legacy carriers have a real disconnect with their passengers. Try to start a conversation at a cocktail party about how much you love your old-line carrier and see how long it takes someone to throw a canapŽ at you.

All we're trying to do is get the process back on its normal track.

I've got a checklist with 3,200 items on it. At any time, 150 of them are burning.

It's my favorite place in the world. If I got the the opportunity, I'd just shut the gate and live here all the time.

It really doesn't cost all that much extra to have nice leather seats and televisions in every seat. But let me tell you it makes a big difference in flight.

This is one of the most important markets in the country, yet it has no hometown airline.

Bill is an innovative, cost-focused technology leader. He's proven that he can leverage technology to effectively balance cost control within demanding, high-profile customer service organizations. His talents will be essential as we build Virgin America with our customers in mind each step the way.

He wanted to see a Virgin-branded airline fly in the U.S., but he realized the only way to do that was to license the trademark and cede control to U.S. investors.

Building an airline from scratch is not for the faint-hearted.

We're going to concentrate on long haul, point-to-point service between large markets. Boston, Washington and New York are the big ones on the East Coast. I'm not saying those are the exact routes, but that's the general direction.